KYC, or "Know Your Customer," is a verification process that confirms a user’s identity. It is a standard requirement for platforms handling financial transactions to ensure security, comply with regulations, and prevent fraud or misuse.
Why is KYC Necessary?
Compliance: KYC helps us adhere to anti-money laundering (AML) and counter-terrorism financing (CFT) laws.
Security: It protects your account and transactions from unauthorized access.
Fair Play: Ensures that all users on the platform are genuine and meet our eligibility criteria.
How Does KYC Work?
Submission of Documents: Users may be required to upload government-issued identification (e.g., passport, driver’s license) and proof of address (e.g., utility bill, bank statement).
Verification Process: Our KYC provider SumSub reviews the submitted documents to confirm the user’s identity.
Approval: Once verified, you will receive confirmation, and any restrictions on your account will be lifted.
When is KYC Required?
When making withdrawals above a certain limit.
If flagged for unusual activity or for security checks.
To participate in specific promotions or activities that mandate verification.
If you have questions about the KYC process or encounter any issues during verification, please reach out to our support team for assistance.