You can utilize your account balance to acquire real-life (IRL) products through our mystery box system. Follow these steps to redeem your balance for tangible items:
Log In to Your Lootbox Account:
Ensure you're logged into your Lootbox account. If you don't have an account yet, please sign up.
Navigate to the 'Boxes' Section:
On the main menu, click on 'Boxes' to explore the variety of mystery boxes available.
Select a Mystery Box:
Browse through the selection and choose a box that aligns with your interests and budget. Each box contains a range of potential IRL items you can win.
Purchase and Open the Box:
Use your account balance to purchase the selected mystery box.
After purchase, open the box to reveal the item you've won.
Review Your Winnings:
The item you receive will be added to your on-site inventory.
You can view and manage your items in the 'Inventory' section.
Redeem Your Item:
In your inventory, select the item you wish to redeem.
Choose the 'Withdraw' option.
Opt for 'Ship to Address' to have the physical item delivered to your specified location.
Important Considerations:
Shipping Details: Ensure that your shipping information is accurate to prevent delivery issues.
Processing Time: Shipping times may vary based on your location and the item's availability.
Fees: Some items may incur additional shipping fees or taxes, depending on your region.
If you have any questions or encounter issues during the redemption process, our customer support team is available to assist you.