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How do I withdraw?
How do I withdraw?
Updated over 2 months ago

Withdrawing your unboxed items from our platform is a simple process. Follow the steps below to successfully complete a withdrawal:

  1. Log In: Ensure you are logged into your account.

  2. Navigate to the Withdrawal Section: Click 'Wallet', then 'Withdraw'. You will be presented with your cart and unboxed items

  3. Select Your Preferred Method:

    • You may now choose to withdraw as many items as you'd like. You can choose to have the item shipped to your doorstep or to withdraw the item's value in crypto.

  4. Confirm the Request: Review the details and confirm your withdrawal.

  5. Wait for Processing:

    • Instant withdrawals: Some methods, like certain cryptocurrencies, process almost instantly.

    • Manual approval: Large withdrawals or those exceeding daily limits may require manual review and approval. This process can take up to 24 hours.

Common Issues:

  • Pending Withdrawal: If your withdrawal is pending, it may be due to exceeding daily limits or awaiting manual approval.

  • Insufficient Funds: Ensure your account balance covers the requested amount and any applicable fees.

If you encounter any issues, please contact our support team via live chat or email.

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